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Council services and facilities

The information on this page covers services and facilities managed by Tweed Shire Council. If you can't find what you're looking for and you believe it is a Council-related issue, please use our Report a Problem form or contact us.

For life-threatening emergencies, call 000.

  •     Open
  •     Open with changes/restrictions
  •     Postponed/paused
  •     Temporarily closed
  • Aerodrome see Airfield

    Status: .
  • Airfield

    Status: Open.

    Last updated on Wednesday, 13 February 2019 at 03.07 PM

    Murwillumbah Airfield is open. For further information about the Airfield, visit https://www.tweed.nsw.gov.au/Airfield.
  • Animal pound

    Status: Temporarily closed.

    Last updated on Sunday, 15 August 2021 at 03.21 PM

    Council's Pound was closed to the public on Wednesday 25 September 2019 and temporary arrangements are currently in place, for further information about these arrangements please visit https://www.tweed.nsw.gov.au/Pound.
  • Animals see Animal pound

    Status: .
  • Art Gallery see Tweed Regional Gallery & Margaret Olley Art Centre

    Status: .
  • Barbecue see Parks and Gardens

    Status: .
  • BBQ see Parks and Gardens

    Status: .
  • Beach see Beaches and Lifeguard Services

    Status: .
  • Beach carparks

    Status: Open.

    Last updated on Thursday, 24 December 2020 at 02.41 PM

    Beach carparks are open. The only exception is the road closure at Letitia Road, Fingal Head, which will remain in place until 22 February 2021.
  • Beaches and Lifeguard Services

    Status: Open.

    Last updated on Wednesday, 16 December 2020 at 04.40 PM

    For information about the Tweed's beaches, visit https://beachsafe.org.au/nsw/tweed and listen to the emergency radio broadcaster, ABC North Coast, on FM 94.5 or AM 720.
  • Bin services also see Stotts Creek Resource Recovery Centre (tip)

    Status: Open.

    Last updated on Tuesday, 10 August 2021 at 01.39 PM

    Household and commercial waste collections are running as normal. For further information about bin services, visit https://www.tweed.nsw.gov.au/bin-services-collection
  • Boat ramps

    Status: Open.

    Last updated on Wednesday, 14 October 2020 at 02.55 PM

    Boat ramps are open. There are currently no boating restrictions.
  • Brett Street CAFE

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.25 PM

    Brett Street CAFE (Community Access for Everyone) at Tweed Heads is a convenient and welcoming place to grab a coffee and healthy snack, where you know that the money you spend is doing good - for people, for our planet and for the community.

    To view the menu, trading hours, or for more information visit https://www.tweed.nsw.gov.au/brett-street-cafe
  • Bridges also see Road closures

    Status: Open.

    Last updated on Friday, 8 February 2019 at 12.05 PM

    To view closures to roads and bridges, and any hazards, visit https://northernrivers.myroadinfo.com.au.
  • Business support

    Status: Open.

    Last updated on Wednesday, 14 October 2020 at 03.30 PM

    The NSW Government has implemented public health orders which may affect your business. The Australian and NSW governments have announced support for businesses affected by COVID-19.

    To help Tweed residents and businesses Council has also launched a COVID-19 Care Package https://emergency.tweed.nsw.gov.au/coronavirus/care-package
  • Camping see Tweed Holiday Parks

    Status: .
  • Caravanning see Tweed Holiday Parks

    Status: .
  • Cats see Animal pound

    Status: .
  • Cemeteries

    Status: Open with changes/restrictions.

    Last updated on Tuesday, 10 August 2021 at 01.22 PM

    Some restrictions may apply for weddings, funerals and memorial services. Find out more at https://www.nsw.gov.au/covid-19/rules/what-you-can-do-nsw#weddings-funerals-and-memorial-services. For further information about cemeteries visit https://www.tweed.nsw.gov.au/cemeteries
  • Clarrie Hall Dam

    Status: Open.

    Last updated on Thursday, 24 December 2020 at 02.47 PM

    For the latest information about what you can and can't do under the rules, visit the NSW Government website: https://www.nsw.gov.au/covid-19/what-you-can-and-cant-do-under-rules

    Social distancing measures must be maintained and other restrictions may apply.

    To find out more about Council's services and support during the pandemic, visit our COVID-19 Dashboard: https://emergency.tweed.nsw.gov.au/coronavirus
  • Coastal erosion also see

    Status: Open.

    Last updated on Friday, 22 February 2019 at 02.31 PM

    To report erosion issues on beaches, creeks and riverbanks, visit https://www.tweed.nsw.gov.au/ReportAProblem.
  • Coastline see Coastal erosion

    Status: .
  • Commercial see Business support

    Status: .
  • Community centres see Community Services

    Status: .
  • Community facilities see Community Services

    Status: .
  • Community halls see Community Services

    Status: .
  • Community Services

    Status: Open with changes/restrictions.

    Last updated on Friday, 10 September 2021 at 09.05 AM

    Community centres at Banora Point and South Tweed, South Sea Islander Room, Harvard Room, Kingscliff Hall, Canvas and Kettle reopening from Wednesday 15 September
  • Community venues see Community Services

    Status: .
  • Construction Site see Noise

    Status: .
  • Contact Centre see Contact Centre

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.30 PM

    Customer Service Counters at both Tweed and Murwillumbah Offices are operating as normal. For further information visit Council's website at https://www.tweed.nsw.gov.au/contactus.
  • Customer Service Counter see Contact Centre

    Status: .
  • Dogs see Animal pound

    Status: .
  • Donations also see Volunteering

    Status: Open.

    Last updated on Wednesday, 12 December 2018 at 04.05 PM

    Offers of donations of goods and services can be arranged through local charities and services. During an Emergency event a lead agency will be set up as a part of the Recovery process. For further information please visit Office of Emergency Management - For the Community (https://www.emergency.nsw.gov.au/Pages/for-the-community/for-the-community.aspx)
  • Drainage see Stormwater

    Status: .
  • dump see Stotts Creek Resource Recovery Centre (tip)

    Status: .
  • Evacuation centre

    Status: Open.

    Last updated on Wednesday, 12 December 2018 at 04.05 PM

    The location of Emergency Evacuation Centres is determined during an event. The Local Emergency Management Committee and SES will notify Council when this decision has been made. For further information please read the SES Floodsafe Fact Sheet, https://www.ses.nsw.gov.au/media/1200/evacuationwarning_factsheet-1.pdf.
  • Eviron see Cemeteries

    Status: .
  • Exercise Equipment see Parks and Gardens

    Status: .
  • Face to face see Contact Centre

    Status: .
  • Flood infrastructure also see Flood maps

    Status: Open.

    Last updated on Tuesday, 18 February 2020 at 08.29 AM

    The levee bank, flood gates and pumps are operating as normal. For further information about flood infrastructure, visit https://www.tweed.nsw.gov.au/Flooding.
  • Flood maps also see Flood infrastructure

    Status: Open.

    Last updated on Friday, 22 February 2019 at 01.58 PM

    To use Council's online mapping service, including flood maps, visit https://www.tweed.nsw.gov.au/Mapping.
  • Front counter see Contact Centre

    Status: .
  • Garbage see Stotts Creek Resource Recovery Centre (tip) and Bin services

    Status: .
  • Government assistance

    Status: Open.

    Last updated on Friday, 8 February 2019 at 09.43 AM

    There are a number of Disaster Assistance Schemes available. For further information, visit https://www.emergency.nsw.gov.au/Pages/for-the-community/disaster-assistance/disaster-assistance.aspx.
  • Grounds see Sportsfields

    Status: .
  • Holiday parks see Tweed Holiday Parks

    Status: .
  • Impounding facility see Animal pound

    Status: .
  • In person see Contact Centre

    Status: .
  • Laboratory services see Tweed Laboratory

    Status: .
  • Levee bank see Flood infrastructure

    Status: .
  • Library services see Richmond Tweed Regional Library

    Status: .
  • Lifeguards see Beaches and Lifeguard Services

    Status: .
  • Markets

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.36 PM

    Council-approved community markets, including at Kingscliff, SALT Village, Pottsville, Murwillumbah and Tweed Heads may reopen with COVID-safe plans in place.

    For more information, visit https://whatsontweed.com.au/
  • Noise

    Status: Open.

    Last updated on Wednesday, 14 October 2020 at 03.43 PM

    Construction sites can operate on weekends and public holidays under new rules introduced by the NSW Government to support industry during COVID-19. Residential noise restrictions still apply.
  • Parks see Sportsfields

    Status: .
  • Parks and Gardens

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.37 PM

    Follow NSW Government advice for the latest information on what you can and can't do under the rules, including public gatherings: https://www.nsw.gov.au/covid-19/what-you-can-and-cant-do-under-rules

    Social distancing measures must be maintained, and if the park or equipment is at capacity you can either wait or come back later.

    To find out more about Council's services and support during the pandemic, visit our COVID-19 Dashboard: https://emergency.tweed.nsw.gov.au/coronavirus
  • Playground see Parks and Gardens

    Status: .
  • Pools see Tweed Regional Aquatic Centres (TRAC)

    Status: .
  • Pound see Animal pound

    Status: .
  • Pump stations see Water and wastewater

    Status: .
  • Recovery see Government assistance and Volunteering and Donations

    Status: .
  • Recovery centre

    Status: Open.

    Last updated on Sunday, 15 August 2021 at 02.54 PM

    Recovery centres are a one-stop-shop for the provision of government and non-government services for people affected by emergencies. The Office of Emergency Management will determine the location of recovery centres at the time of an event. For further information, visit https://www.emergency.nsw.gov.au.
  • recycle see Stotts Creek Resource Recovery Centre (tip)

    Status: .
  • recycling see Stotts Creek Resource Recovery Centre (tip)

    Status: .
  • Richmond Tweed Regional Library

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.31 PM

    The Richmond Tweed Regional Library branches are operating as normal, with COVID Safe measures in place. For further information about libraries, visit https://www.rtrl.nsw.gov.au.
  • Road closures

    Status: Open.

    Last updated on Tuesday, 10 August 2021 at 03.50 PM

    To view closures to roads and bridges, and any hazards, visit https://northernrivers.myroadinfo.com.au

    For current and planned roadworks visit https://www.tweed.nsw.gov.au/roadworks-closures
  • Road damage

    Status: Open.

    Last updated on Thursday, 24 December 2020 at 03.53 PM

    To report non-urgent potholes and other road damage please visit https://www.tweed.nsw.gov.au/ReportAProblem. For urgent road damage, phone 02 6670 2400 - 24/7.
  • Rubbish see Bin services and Stotts Creek Resource Recovery Centre (tip)

    Status: .
  • Sandbags

    Status: Open.

    Last updated on Friday, 8 February 2019 at 09.44 AM

    If you require sandbags during a weather event, please phone SES on 132 500. For further information, visit https://www.ses.nsw.gov.au/.
  • Sewage see Water and wastewater

    Status: .
  • Sewer see Water and wastewater

    Status: .
  • Sewerage see Water and wastewater

    Status: .
  • Skate Park see Parks and Gardens

    Status: .
  • Skatepark see Parks and Gardens

    Status: .
  • Small business see Business support

    Status: .
  • Social media

    Status: Open.

    Last updated on Friday, 8 February 2019 at 12.02 PM

    Stay up to date with Council's latest news, as well as messages we share from local emergency organisations, by following us on social media:

    https://www.facebook.com/tweedshirecouncil
    https://twitter.com/TweedCouncil
    https://www.instagram.com/tweedshirecouncil
    https://www.youtube.com/tweedshirecouncil
    https://www.linkedin.com/company/tweed-shire-council
  • Sports clubs see Sportsfields

    Status: .
  • Sportsfields

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.38 PM

    For information about Council's sports fields, including any closures, visit https://www.tweed.nsw.gov.au/Sportsfields.
  • Stormwater also see Sandbags

    Status: Open.

    Last updated on Thursday, 24 December 2020 at 03.54 PM

    During times of high rainfall, the stormwater will temporarily struggle to cope with the inundation. This will drain as the rainfall eases. If you are experiencing overflow issues from the stormwater drain, please phone the SES on 132 500 for sandbags or support.

    If you wish to report a non-urgent stormwater issue or damage to stormwater drains, please visit https://www.tweed.nsw.gov.au/ReportAProblem. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.
  • Stotts Creek Resource Recovery Centre see Stotts Creek Resource Recovery Centre (tip)

    Status: .
  • Stotts Creek Resource Recovery Centre (tip) also see Bin services and Tweed JUNKtion (Tip Shop)

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.29 PM

    Stotts Creek Resource Recovery Centre (tip) is operating as normal. For further information, visit https://www.tweed.nsw.gov.au/tip-resource-recovery.

    Tweed JUNKtion Tip Shop remains closed with a reopening date to be confirmed WC 13 September.
  • Stott's Creek tip see Stotts Creek Resource Recovery Centre (tip)

    Status: .
  • Swimming pool see Tweed Regional Aquatic Centres (TRAC)

    Status: .
  • Tip see Stotts Creek Resource Recovery Centre (tip)

    Status: .
  • Tweed Holiday Parks

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.28 PM

    The Tweed Coast Holiday Parks are operating as normal. For further information about the Holiday Parks, visit https://www.tchp.com.au.
  • Tweed JUNKtion (Tip Shop) also see Stotts Creek Resource Recovery Centre (tip)

    Status: Temporarily closed.

    Last updated on Friday, 10 September 2021 at 08.54 AM

    The Tip Shop is temporarily closed due to the current NSW Government Stay at Home order. Reopening will be confirmed WC 13 September.

    For further information about the Tip Shop visit https://www.tweed.nsw.gov.au/junktion-tip-shop
  • Tweed Lab see Tweed Laboratory

    Status: .
  • Tweed Laboratory

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.35 PM

    The Tweed Laboratory is operating as normal, however please call 07 5569 3103 beforehand to arrange for the safe delivery of samples. For further information about the Tweed Lab, visit https://www.tweed.nsw.gov.au/tweed-lab.
  • Tweed Regional Aquatic Centres (TRAC)

    Status: Open with changes/restrictions.

    Last updated on Friday, 10 September 2021 at 08.59 AM

    Tweed Regional Aquatic Centre at Murwillumbah, Kingscliff and South Tweed to reopen from Monday 13 September on restricted hours

    Starting Block Café at TRAC Murwillumbah open for takeaway meals from Monday 13 September
    For further information, visit https://trac.tweed.nsw.gov.au.
  • Tweed Regional Gallery & Margaret Olley Art Centre also see

    Status: Open with changes/restrictions.

    Last updated on Friday, 10 September 2021 at 09.00 AM

    Tweed Regional Gallery & Margaret Olley Art Centre will reopen from Wednesday 15 September

    For further information about the Gallery, visit https://artgallery.tweed.nsw.gov.au.
  • Tweed Regional Museum

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.34 PM

    The Tweed Regional Museum branches are operating as normal, with COVID Safe measures in place. For further information about the Museum, visit https://museum.tweed.nsw.gov.au.
  • Visitor Information Centres

    Status: Open.

    Last updated on Tuesday, 14 September 2021 at 04.39 PM

    Visitor Information Centres are ideally located in Tweed Heads, Tweed Valley and the Tweed Coast. They are a one stop shop for all your visitor needs, including maps of the region, a showcase of our hero experiences and an array of accommodation options. For more information please visit https://visitthetweed.com.au/planning/visitor-info/
  • Volunteering also see Donations

    Status: Open.

    Last updated on Friday, 7 December 2018 at 11.13 AM

    Volunteers make an enormous contribution before, during and after emergencies. For further information about how you can help, please visit https://www.emergency.nsw.gov.au/Pages/for-the-community/volunteering.aspx.
  • Waste see Bin services and Stotts Creek Resource Recovery Centre (tip)

    Status: .
  • Water and wastewater

    Status: Open.

    Last updated on Thursday, 24 December 2020 at 03.35 PM

    To view current water and wastewater interruptions, visit https://www.tweed.nsw.gov.au/Interruptions.

    If you wish to report a water issue or interruption, please phone Council on 02 6670 2400 - 24/7.
  • Water testing see Tweed Laboratory

    Status: .
  • Waterway assets

    Status: Open.

    Last updated on Thursday, 24 December 2020 at 03.55 PM

    If you wish to report non-urgent issues in regards to debris clean up, erosion of waterways, riverbanks, and shoreline, please visit https://www.tweed.nsw.gov.au/ReportAProblem. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.
  • Weddings see Parks and Gardens

    Status: .
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