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Council services and facilities

The information on this page covers services and facilities managed by Tweed Shire Council. If you can't find what you're looking for and you believe it is a Council-related issue, please use our Report a Problem form or contact us.

For life-threatening emergencies, call 000.

  • Aerodrome see Airfield

  • Airfield

    Last updated on Wednesday, 13 February 2019 at 03.07 PM

    Murwillumbah Airfield is open. For further information about the Airfield, visit https://www.tweed.nsw.gov.au/Airfield.
  • Animal pound

    Last updated on Friday, 8 February 2019 at 11.15 AM

    Council's Animal Pound is currently operating as normal. For further information about the Pound, visit https://www.tweed.nsw.gov.au/Pound.
  • Animals see Animal pound

  • Art Gallery see Tweed Regional Gallery & Margaret Olley Art Centre

  • Beaches

    Last updated on Wednesday, 27 February 2019 at 05.21 PM

    For information about the Tweed's beaches, visit https://beachsafe.org.au/nsw/tweed and listen to the emergency radio broadcaster, ABC North Coast, on FM 94.5 or AM 720.
  • Bin services also see Stotts Creek Resource Recovery Centre

    Last updated on Friday, 8 February 2019 at 11.42 AM

    Household and commercial waste collections are running as normal. For further information about bin services, visit https://www.tweed.nsw.gov.au/WasteCollection.
  • Bridges also see Road closures

    Last updated on Friday, 8 February 2019 at 12.05 PM

    To view closures to roads and bridges, and any hazards, visit https://northernrivers.myroadinfo.com.au.
  • Business support

    Last updated on Friday, 8 February 2019 at 08.46 AM

    To find out more about support for local businesses, visit https://www.tweed.nsw.gov.au/BusinessEmergencyRecovery.
  • Camping see Tweed Coast Holiday Parks

  • Caravanning see Tweed Coast Holiday Parks

  • Cats see Animal pound

  • Cemeteries

    Last updated on Friday, 8 February 2019 at 08.49 AM

    Council's 11 cemeteries are operating as normal. For further information about the cemetery sites, visit https://www.tweed.nsw.gov.au/Sites.
  • Coastal erosion also see

    Last updated on Friday, 22 February 2019 at 02.31 PM

    To report erosion issues on beaches, creeks and riverbanks, visit https://www.tweed.nsw.gov.au/ReportAProblem.
  • Coastline see Coastal erosion

  • Commercial see Business support

  • Community centres see Community venues

  • Community facilities see Community venues

  • Community halls see Community venues

  • Community venues

    Last updated on Friday, 22 February 2019 at 01.49 PM

    Council's community venues, including community halls, facilities and centres, are currently open and available for bookings. For further information about community venues, visit https://www.tweed.nsw.gov.au/CommunityBuildings.
  • Dogs see Animal pound

  • Donations also see Volunteering

    Last updated on Wednesday, 12 December 2018 at 04.05 PM

    Offers of donations of goods and services can be arranged through local charities and services. During an Emergency event a lead agency will be set up as a part of the Recovery process. For further information please visit Office of Emergency Management - For the Community (https://www.emergency.nsw.gov.au/Pages/for-the-community/for-the-community.aspx)
  • Drainage see Stormwater

  • dump see Stotts Creek Resource Recovery Centre

  • Evacuation centre

    Last updated on Wednesday, 12 December 2018 at 04.05 PM

    The location of Emergency Evacuation Centres is determined during an event. The Local Emergency Management Committee and SES will notify Council when this decision has been made. For further information please read the SES Floodsafe Fact Sheet, https://www.ses.nsw.gov.au/media/1200/evacuationwarning_factsheet-1.pdf.
  • Flood infrastructure also see Flood maps

    Last updated on Friday, 22 February 2019 at 01.44 PM

    The levee bank, flood gates and pumps are operating as normal. For further information about flood infrastructure, visit https://www.tweed.nsw.gov.au/Flooding.
  • Flood maps also see Flood infrastructure

    Last updated on Friday, 22 February 2019 at 01.58 PM

    To use Council's online mapping service, including flood maps, visit https://www.tweed.nsw.gov.au/Mapping.
  • Gallery DownTown

    Last updated on Friday, 22 February 2019 at 03.04 PM

    Gallery DownTown is operating as normal. For further information about the Gallery DownTown, visit https://artgallery.tweed.nsw.gov.au/GalleryDownTown.
  • Garbage see Stotts Creek Resource Recovery Centre and Bin services

  • Government assistance

    Last updated on Friday, 8 February 2019 at 09.43 AM

    There are a number of Disaster Assistance Schemes available. For further information, visit https://www.emergency.nsw.gov.au/Pages/for-the-community/disaster-assistance/disaster-assistance.aspx.
  • Grounds see Sportsfields

  • Holiday parks see Tweed Coast Holiday Parks

  • Impounding facility see Animal pound

  • Insects see Mosquitoes

  • Laboratory services see Tweed Laboratory

  • Levee bank see Flood infrastructure

  • Library services see Richmond Tweed Regional Library

  • Lifeguards see Beaches

  • Mosquitoes

    Last updated on Wednesday, 12 December 2018 at 04.06 PM

    Council’s regular mosquito activities are being undertaken currently. For further information please visit https://www.tweed.nsw.gov.au/NuisanceInsects.
  • Mozzies see Mosquitoes

  • Parks see Sportsfields

  • Pools see Tweed Regional Aquatic Centres

  • Pound see Animal pound

  • Pump stations see Water and wastewater

  • Recovery see Government assistance and Volunteering and Donations

  • Recovery centre

    Last updated on Friday, 8 February 2019 at 11.15 AM

    Recovery centres are a one-stop-shop for the provision of government and non-government services for people affected by emergencies. The Office of Emergency Management will determine the location of recovery centres at the time of an event. For further information, visit https://www.emergency.nsw.gov.au.
  • Richmond Tweed Regional Library

    Last updated on Friday, 8 February 2019 at 11.20 AM

    The Richmond Tweed Regional Library branches are operating as normal. For further information about libraries, visit https://www.rtrl.nsw.gov.au.
  • Road closures

    Last updated on Friday, 8 February 2019 at 12.05 PM

    To view closures to roads and bridges, and any hazards, visit https://northernrivers.myroadinfo.com.au.
  • Road damage

    Last updated on Friday, 7 December 2018 at 11.07 AM

    Road damage can happen quickly during a weather event. To report non urgent potholes and other road damage please visit https://www.tweed.nsw.gov.au/ReportAProblem or report urgent road damage by phoning (02) 6670 2400, 1300 292 872 or After Hours on 1800 818 326.
  • Rubbish see Bin services and Stotts Creek Resource Recovery Centre

  • Sandbags

    Last updated on Friday, 8 February 2019 at 09.44 AM

    If you require sandbags during a weather event, please phone SES on 132 500. For further information, visit https://www.ses.nsw.gov.au/.
  • Sewage see Water and wastewater

  • Sewer see Water and wastewater

  • Sewerage see Water and wastewater

  • Small business see Business support

  • Social media

    Last updated on Friday, 8 February 2019 at 12.02 PM

    Stay up to date with Council's latest news, as well as messages we share from local emergency organisations, by following us on social media:

    https://www.facebook.com/tweedshirecouncil
    https://twitter.com/TweedCouncil
    https://www.instagram.com/tweedshirecouncil
    https://www.youtube.com/tweedshirecouncil
    https://www.linkedin.com/company/tweed-shire-council
  • Sports clubs see Sportsfields

  • Sportsfields

    Last updated on Friday, 8 February 2019 at 09.49 AM

    For information about Council's sports fields, including any closures, visit https://www.tweed.nsw.gov.au/Sportsfields.
  • Stormwater also see Sandbags

    Last updated on Wednesday, 12 December 2018 at 04.08 PM

    During times of high rainfall, the stormwater will temporarily struggle to cope with the inundation. This will drain as the rainfall eases. If you are experiencing overflow issues from the stormwater drain, please phone the SES on 132 500 for sandbags or support.

    If you wish to report a non urgent stormwater issue or damage to stormwater drains, please visit https://www.tweed.nsw.gov.au/ReportAProblem. If the issue is urgent, please call Council on (02) 6670 2400 , 1300 292 872 or After Hours on 1800 818 326.
  • Stotts Creek Resource Recovery Centre also see Bin services

    Last updated on Friday, 8 February 2019 at 11.14 AM

    Stotts Creek Resource Recovery Centre is operating as normal. For further information about waste depots, visit https://www.tweed.nsw.gov.au/WasteDepots.
  • Stott's Creek tip see Stotts Creek Resource Recovery Centre

  • Swimming pool see Tweed Regional Aquatic Centres

  • Tip see Stotts Creek Resource Recovery Centre

  • Tweed Coast Holiday Parks

    Last updated on Friday, 8 February 2019 at 11.12 AM

    The Tweed Coast Holiday Parks are operating as normal. For further information about the Holiday Parks, visit https://www.tchp.com.au.
  • Tweed Lab see Tweed Laboratory

  • Tweed Laboratory

    Last updated on Friday, 8 February 2019 at 11.18 AM

    The Tweed Laboratory is operating as normal. For further information about the Tweed Lab, visit https://www.tweed.nsw.gov.au/TweedLab.
  • Tweed Regional Aquatic Centres

    Last updated on Friday, 8 February 2019 at 11.12 AM

    The Tweed Regional Aquatic Centres are operating as normal. For further information, visit https://trac.tweed.nsw.gov.au.
  • Tweed Regional Gallery & Margaret Olley Art Centre

    Last updated on Friday, 8 February 2019 at 11.12 AM

    The Tweed Regional Galley is operating as normal. For further information about the Gallery, visit https://artgallery.tweed.nsw.gov.au.
  • Tweed Regional Museum

    Last updated on Friday, 8 February 2019 at 11.12 AM

    The Tweed Regional Museum branches are operating as normal. For further information about the Museum, visit https://museum.tweed.nsw.gov.au.
  • Volunteering also see Donations

    Last updated on Friday, 7 December 2018 at 11.13 AM

    Volunteers make an enormous contribution before, during and after emergencies. For further information about how you can help, please visit https://www.emergency.nsw.gov.au/Pages/for-the-community/volunteering.aspx.
  • Waste see Bin services and Stotts Creek Resource Recovery Centre

  • Water and wastewater

    Last updated on Friday, 22 February 2019 at 02.50 PM

    To view current water and wastewater interruptions, visit https://www.tweed.nsw.gov.au/Interruptions.

    If you wish to report a water issue or interruption, please phone Council on (02) 6670 2400 or 1300 292 872. After Hours, call 1800 818 326.
  • Water testing see Tweed Laboratory

  • Waterway assets

    Last updated on Tuesday, 19 February 2019 at 04.50 PM

    If you wish to report non-urgent issues in regards to debris clean up, erosion of waterways, riverbanks and shoreline, please visit https://www.tweed.nsw.gov.au/ReportAProblem. If the issue is urgent, please call Council on (02) 6670 2400, 1300 292 872 or After Hours on 1800 818 326.
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