Airfield Open Last updated 17 March 2025 Bob Whittle Murwillumbah Airfield is run by the Murwillumbah Aero Club. For more information about the airfield, visit Council's website.
Animal pound Temporarily closed Last updated 7 March 2025 Council's Pound was closed to the public on Wednesday 25 September 2019 and temporary arrangements are currently in place. For further information about the Tweed Pound, visit Council's website.
Beaches, lifeguards and coastal erosion Caution Last updated 20 March 2025 Tropical Cyclone Alfred has caused significant damage to the coastline, with serious dune erosion and hazards at Tweed’s beaches. For your safety, please: be cautious at the beach and coastal areas – watch out for large logs, fallen trees and damaged fencing or access tracks stay off beach erosion cliffs – these are highly unstable and could collapse at any time, causing serious injury or death exercise caution when swimming – following heavy rain, rivers and creeks contain higher levels of pathogens which can be carried to ocean beaches For current information about the Tweed's beaches, visit the Beachsafe website and listen to the emergency radio broadcaster, ABC North Coast, on 94.5 FM or 720 AM. Read more about beach hazards.
Bin services and rubbish collection Changes/restrictions Last updated 17 March 2025 Bin collection services are operating as normal where it is safe to do so. It may take a day or 2 to catch up, or some areas may be inaccessible, please leave them on the kerb until serviced. If longer than 48 hours call us on 02 6670 2400. Council is conducting a free residential kerbside collection for yard and tree debris and legitimate cyclone-damaged waste (also known as hard waste, for example, cyclone damaged furniture or items) from ex-Cyclone Alfred. The residential clean up will be completed suburb by suburb.
Boat ramps Open Last updated 13 March 2025 All public boat ramps and jetties are open. Inspections have been completed following Tropical Cyclone Alfred. Read more about boat ramps.
Bridges None To view closures to roads and bridges, and any hazards, visit the Live Traffic NSW website.
Business support None Last updated 12 March 2025 Tropical Cyclone Alfred – if you'd like to stay informed about business support, grants, and programs available after the event, we highly recommend subscribing to our Succeed in the Tweed newsletter. By subscribing, you’ll receive the latest updates and important information as soon as it becomes available. Also see Business emergency recovery.
Cemeteries Caution Last updated 12 March 2025 Tweed Shire Council Cemeteries have reopened. Visitors are advised to be cautious. For further information on cemeteries, visit Council's website.
Clarrie Hall Dam None Clarrie Hall Dam is built with an open, un-gated spillway. It is designed for storing drinking water and does not provide a flood mitigation function. For more information visit the Council's website
Community services and venues Changes/restrictions Last updated 11 March 2025 Community services are closed until further notice. Some community facilities have reopened. Read more about our community venues.
Crams Farm Reserve Open Last updated 17 March 2025 Cram’s Farm is the main recreational area for the dam. For updates visit Clarrie Hall Dam.
Customer service and contacting Council Open Last updated 17 March 2025 Customer Service counters at both Tweed Heads and Murwillumbah are open Monday to Friday, 9 am to 4 pm NSW time. We're available by phone, live chat and email from 8:30 am to 4:30 pm. View the different ways to contact us on Council's website.
Donations and volunteering None Last updated 7 March 2025 Tropical Cyclone Alfred - there is no current need for donations (financial or goods). Please do not bring donations to evacuation or donation centres at this stage. The priority is to stay safe. The donation of essential goods and services will be managed by NSW Government and GIVIT. During an emergency event a lead agency will be set up as a part of the Recovery process. Visit the NSW Reconstruction Authority website. For further information about how you can help in the community after an emergency, visit how to help in the community.
Evacuation centres and transport to centres None Last updated 17 March 2025 The location of Emergency Evacuation Centres is determined during an event. The Local Emergency Management Committee and SES will notify Council when this decision has been made. For more information, visit the SES website.
Flood infrastructure None Last updated 7 March 2025 Tropical Cyclone Alfred – use Council's flood monitoring cameras to check current status. For further information about flood infrastructure, including the levee bank, flood gates and pumps, visit Council's website.
Flood maps None To use Council's online mapping service, including flood maps, visit Council's website.
Government assistance None There are a number of Disaster Assistance Schemes available. For further information, visit the NSW Government's website.
Markets Changes/restrictions Last updated 7 March 2025 Tropical Cyclone Alfred – expect markets to not be operating at this time. Banora Point Community is now open as usual. The FABS Craft Market and Art Exhibition to be held from 9 am to 2 pm Saturday 15 March at Banora Point Community Centre is still going ahead. Find out more For information about markets in the Tweed, visit the What's On Tweed website.
Northern Rivers Rail Trail Caution Last updated 14 March 2025 Northern Rivers Rail Trail between Murwillumbah and Crabbes Creek reopened on Saturday 15 March. Hazards remain along the trail, including debris, uneven surfaces, and slippery conditions after Tropical Cyclone Alfred. By using the trail, visitors acknowledge the presence of these hazards and assume full responsibility for their safety. We cannot accept liability for injury or damage resulting from current conditions. For more information, including current alerts, visit the Northern Rivers Rail Trail website.
Parks and gardens Caution Last updated 13 March 2025 Our parks and gardens have been significantly affected by Tropical Cyclone Alfred. Cleanup efforts are currently underway, but please note that restoration will take time. For safety reasons, any areas with fallen trees, significant debris, damaged infrastructure or standing floodwater are considered closed until further notice. All other parks are open but residents are advised to utilise these facilities with caution. We kindly ask for your patience and cooperation as we work to restore these spaces. Please exercise caution when visiting. To find a park and view its current status, visit Council's website.
Recovery centre Open Last updated 14 March 2025 NSW Recovery Assistance Point open Thursday 13 March to Friday 21 March, 9 am to 5 pm at Tweed Heads South Community Hall (Corner Heffron Street and Minjungbal Drive, South Tweed Heads).1 Mobile recovery outreach open Friday 14 March, 11 am to 1 pm at Murwillumbah Civic Centre Auditorium (10-14 Tumbulgum Rd, Murwillumbah). Check the latest Ex-Cyclone Alfred recovery updates.
Richmond Tweed Regional Library Open Last updated 17 March 2025 All Library branches, including the Mobile Library, have resumed regular opening hours and programs. For further information about the libraries, visit rtrl.nsw.gov.au.
Road closures Changes/restrictions Last updated 7 March 2025 Tropical Cyclone Alfred – caution, stay safe. Roads are considered closed when water or other obstacles are present regardless of whether signs or barriers are visible. Do not enter flood water. We urge residents to stay informed by regularly checking flood cameras. These cameras provide real-time updates on road closures, flood levels, and other impacts helping you make safer decisions and better prepare for flooding. To stay up to date with what’s happening on the roads go to Live Traffic NSW. Please note that power outages and communication disruptions may affect the frequency and accuracy of updates. For any urgent road issues or dangers, call 02 6670 2400 any time of day. To view closures to roads and bridges, and any hazards, visit Live Traffic NSW. To report non-urgent potholes and other road damage, visit report a problem.
Sandbags None Last updated 9 March 2025 If you require sandbags during a weather event, please phone SES on 132 500. When you have finished using sandbags, you can: Store them and keep them for future use/event where viable Tip out the sand into the garden. Do not dispose of sand in the red bin Dispose of empty bags in the red bin View current self-serve sandbag locations on the SES NSW website.
Social media None Stay up to date with Council's latest news, as well as messages we share from local emergency organisations, by following us on social media: Facebook Twitter Instagram YouTube LinkedIn
Stormwater Changes/restrictions Last updated 8 March 2025 Tropical Cyclone Alfred - caution, stay safe. During times of high rainfall, the stormwater will temporarily struggle to cope with the inundation. This will drain as the rainfall eases. If you are experiencing overflow issues from the stormwater drain, please phone the SES on 132 500 for sandbags or support. For non-urgent stormwater issue or damage to stormwater drains, report it online. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.
Stotts Creek Resource Recovery Centre (tip) Open Last updated 13 March 2025 Stotts Creek Resource Recovery Centre (the tip) has re-opened. Council will conduct a free residential kerbside collection for yard and tree debris and legitimate cyclone-damaged waste (also known as hard waste, for example, cyclone damaged furniture or items) from ex-Cyclone Alfred. We ask the community to choose the kerbside pickup and skip the trip to the tip. Read more about the tip.
Trees Caution Last updated 18 March 2025 Tropical Cyclone Alfred caused significant damage to trees in the Tweed. For your safety, avoid fallen trees – they can hide hazards like broken branches, power lines or unstable trunks. What should you do if you come across a fallen tree? Report it immediately at any time of day or night: if it's across a road, call Council on 02 6670 2400 if it's fallen into power lines, call Essential Energy on 13 23 91 if it's fallen onto your property or blocking access, call the SES on 132 500 in life threatening situations, call 000. For non-urgent tree problems, see: Trees on public land Trees on private property What to do with fallen or storm-damaged trees Other problems relating to Council land can be reported online.
Tweed Holiday Parks Open Last updated 11 March 2025 Tweed Holiday Parks are back open and welcoming guests from Tuesday 11 March. For further information, visit the Tweed Holiday Parks website.
Tweed JUNKtion (Tip Shop) Temporarily closed Last updated 13 March 2025 JUNKtion Tip Shop at Stotts Creek Resource Recovery Centre will re-open on Wednesday 19 March. The tip is back open. Read more about the tip shop.
Tweed Laboratory Open Last updated 17 March 2025 For information about the Tweed lab and testing services, visit Council's website.
Tweed Regional Aquatic Centres (TRAC) Open Last updated 12 March 2025 The 3 TRAC centres are operating as normal. For information, visit TRAC's website or follow TRAC on Facebook.
Tweed Regional Gallery & Margaret Olley Art Centre Open Last updated 13 March 2025 The Tweed Regional Galley is operating as normal. For more information, visit the Tweed Regional Gallery website or follow the gallery on Facebook.
Tweed Regional Museum Open Last updated 12 March 2025 The Tweed Regional Museum branches are operating as normal. For further information, visit the Tweed Regional Museum website or follow the museum on Facebook.
Visitor Information Centres Open Last updated 13 March 2025 The centres at Murwillumbah and Kingscliff are operating as normal. For more information about the centres, see the Visit the Tweed website.
Water and wastewater None To view current water and wastewater interruptions, visit Council's website. To report a water issue or interruption, phone Council immediately on 02 6670 2400 at any time of day.
Waterway assets None If you wish to report non-urgent issues in regards to debris clean up, erosion of waterways, riverbanks, and shoreline, visit Council's website. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.