Airfield Open Last updated 9 August 2024 Murwillumbah Airfield is open. For further information about the Airfield, visit Council's website.
Animal pound Temporarily closed Last updated 9 August 2024 Council's Pound was closed to the public on Wednesday 25 September 2019 and temporary arrangements are currently in place. For further information about these arrangements, visit Council's website.
Beaches and Lifeguard Services None For information about the Tweed's beaches, visit the Beachsafe website and listen to the emergency radio broadcaster, ABC North Coast, on FM 94.5 or AM 720.
Bin services and rubbish collection None Last updated 9 August 2024 Household and commercial waste collections are running as normal. Read more about bin services Read more about on-call kerbside collections
Boat ramps Open Last updated 9 August 2024 Boat ramps are open. There are currently no boating restrictions. For further information on boating facilities visit https://www.tweed.nsw.gov.au/boat-ramps
Bridges None To view closures to roads and bridges, and any hazards, visit the Live Traffic NSW website.
Business support None To find out more about support for local businesses after an emergency, visit Council's website.
Cemeteries Open Last updated 9 August 2024 Council's cemeteries are operating as normal. For further information, visit Council's website.
Coastal erosion None To report erosion issues on beaches, creeks and riverbanks, visit https://www.tweed.nsw.gov.au/ReportAProblem.
Community services Open Last updated 9 August 2024 Council's community venues, including community halls, facilities and centres are operating as normal. Read more about our community venues
Contact Centre Open Last updated 9 August 2024 Customer Service Counters at both Tweed and Murwillumbah Offices are operating as normal. To view all the ways you can contact Council visit Council's website.
Donations and volunteering None Volunteering and offers of donations of goods and services can be arranged through local charities and services. During an emergency event a lead agency will be set up as a part of the Recovery process. Visit the NSW Reconstruction Authority website. For further information about how you can help in the community after an emergency, visit how to help in the community.
Evacuation centre None Last updated 9 August 2024 The location of Emergency Evacuation Centres is determined during an event. The Local Emergency Management Committee and SES will notify Council when this decision has been made. For further information, read the SES Floodsafe Fact Sheet (PDF) or visit the SES website.
Flood infrastructure None Last updated 9 August 2024 The levee bank, flood gates and pumps are operating as normal. For further information about flood infrastructure, visit Council's website.
Flood maps None To use Council's online mapping service, including flood maps, visit Council's website.
Government assistance None There are a number of Disaster Assistance Schemes available. For further information, visit the NSW Government's website.
Recovery centre None Visit Council's website for information about flood recovery services. View a list of all flood recovery centres in NSW. NSW Government determines the need for and location of Recovery Centres.
Richmond Tweed Regional Library Open Last updated 9 August 2024 The Richmond Tweed Regional Library branches are operating as normal. For further information about the libraries, visit https://www.rtrl.nsw.gov.au.
Road closures Changes/restrictions Last updated 9 August 2024 Our local road network suffered significant damage following the February 2022 flood. Read more about flood impacts to our roads and restoration projects at roadworks and closures For any urgent road issues or dangers, call 02 6670 2400 any time of day. To view closures to roads and bridges, and any hazards, visit Live Traffic NSW. To report non-urgent potholes and other road damage, visit report a problem.
Sandbags None If you require sandbags during a weather event, please phone SES on 132 500. For further information, visit the SES NSW website.
Social media None Stay up to date with Council's latest news, as well as messages we share from local emergency organisations, by following us on social media: Facebook Twitter Instagram YouTube LinkedIn
Stormwater None During times of high rainfall, the stormwater will temporarily struggle to cope with the inundation. This will drain as the rainfall eases. If you are experiencing overflow issues from the stormwater drain, please phone the SES on 132 500 for sandbags or support. For non-urgent stormwater issue or damage to stormwater drains, report it online. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.
Stotts Creek Resource Recovery Centre (tip) Open Last updated 9 August 2024 Stotts Creek Resource Recovery Centre (tip) is operating as normal. Read more about the tip
Tweed Holiday Parks Open Last updated 9 August 2024 The Tweed Coast Holiday Parks are operating as normal. For further information, visit the Tweed Coast Holiday Parks website.
Tweed JUNKtion (Tip Shop) Open Last updated 9 August 2024 The Tweed JUNKtion Tip Shop is operating as normal. Read more about the tip shop
Tweed Laboratory Open Last updated 9 August 2024 The Tweed Laboratory is operating as normal. For more information, visit Tweed lab and testing services.
Tweed Regional Aquatic Centre (TRAC) Open Last updated 9 August 2024 The 3 TRAC centres are operating as normal. For information, visit TRAC's website or follow TRAC on Facebook.
Tweed Regional Gallery & Margaret Olley Art Centre Open Last updated 9 August 2024 The Tweed Regional Galley is operating as normal. For more information, visit the Tweed Regional Gallery website or follow the gallery on Facebook.
Tweed Regional Museum Open Last updated 9 August 2024 The Tweed Regional Museum branches are operating as normal. For further information, visit the Tweed Regional Museum website or follow the museum on Facebook.
Visitor Information Centres Open Last updated 9 August 2024 The centres at Murwillumbah and Kingscliff are operating as normal. For more information about the centres, see the Visit the Tweed website.
Water and wastewater None To view current water and wastewater interruptions, visit Council's website. To report a water issue or interruption, phone Council immediately on 02 6670 2400 at any time of day.
Waterway assets None If you wish to report non-urgent issues in regards to debris clean up, erosion of waterways, riverbanks, and shoreline, visit Council's website. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.