Airfield Open Last updated 17 March 2025 Bob Whittle Murwillumbah Airfield is run by the Murwillumbah Aero Club. For more information about the airfield, visit Council's website.
Animal pound Temporarily closed Last updated 7 March 2025 Council's upgraded Animal Management Facility opened in December 2025 at its new flood-free location in South Murwillumbah. The facility is also home to Friends of the Pound and Council’s Rangers unit. Ranger Services are by appointment only; for impounded pets, call 02 6670 2400. For further information about the Tweed Pound, visit Council's website. Looking to adopt? Visit Friends of the Pound online.
Beaches, lifeguards and coastal erosion Caution Last updated 20 March 2025 For current information about the Tweed's beaches, visit the Beachsafe website and listen to the emergency radio broadcaster, ABC North Coast, on 94.5 FM or 720 AM. Read more about beach hazards. Following Ex-Tropical Cyclone Alfred, significant sand loss occurred along our beaches, resulting in steep erosion scarps and exposed vegetation roots. Beach recovery is part of a natural cycle of erosion and accretion. While erosion can happen rapidly during storm events, the replenishment of sand is a much slower process that relies on prolonged periods of calm weather and gentle wave action.
Bin services and rubbish collection None Last updated 24 March 2025 Bin collection services are operating as normal.
Boat ramps Open Last updated 13 March 2025 All public boat ramps and jetties are open. Read more about boat ramps.
Bridges None To view closures to roads and bridges, and any hazards, visit the Live Traffic NSW website.
Business support None Last updated 12 March 2025 If you'd like to stay informed about business support, grants, and programs available, we highly recommend subscribing to our Succeed in the Tweed newsletter or joining the Succeed in the Tweed Business Facebook Group. By subscribing, you’ll receive the latest updates and important information as soon as it becomes available. Also see Business emergency recovery.
Cemeteries None Last updated 26 March 2025 Council's cemeteries are operating as normal. For further information on cemeteries, visit Council's website.
Clarrie Hall Dam None Clarrie Hall Dam is built with an open, un-gated spillway. It is designed for storing drinking water and does not provide a flood mitigation function. For more information visit the Council's website
Community services and venues Open Last updated 24 March 2025 Council's community venues, including community halls, facilities and centres are operating as normal. Read more about our community venues.
Crams Farm Reserve Open Last updated 17 March 2025 Cram’s Farm is the main recreational area for the dam. For updates visit Clarrie Hall Dam.
Customer service and contacting Council Open Last updated 17 March 2025 Customer Service counters at both Tweed Heads and Murwillumbah are open Monday to Friday, 9 am to 4 pm NSW time. We're available by phone, live chat and email from 8:30 am to 4:30 pm. View the different ways to contact us on Council's website.
Donations and volunteering None Last updated 24 March 2025 During an emergency event, a lead agency will be set up as a part of the Recovery process, find out more on the NSW Reconstruction Authority website. For other information about how you can help in the community after an emergency, visit Council's website.
Evacuation centres and transport to centres None Last updated 17 March 2025 The location of Emergency Evacuation Centres is determined during an event. The Local Emergency Management Committee and SES will notify Council when this decision has been made. For more information, visit the SES website.
Flood infrastructure None Last updated 7 March 2025 Council has 12 Flood Monitoring Cameras strategically placed across key flood-prone areas in consultation with SES. These cameras help the NSW State Emergency Service (SES), Council and other emergency services gather important data during floods. They also allow the community to check road closures, flood levels and impacts to better prepare for flooding. For further information about flood infrastructure, including the levee bank, flood gates and pumps, visit Council's website.
Flood maps None To use Council's online mapping service, including flood maps, visit Council's website.
Government assistance None Last updated 24 March 2025 Find NSW Government assistance for Tropical Cyclone Alfred grants, payments and financial support. There are a number of Disaster Assistance Schemes available, for further information visit the NSW Government's website.
Northern Rivers Rail Trail None Last updated 14 March 2025 For more information, including current alerts, visit the Northern Rivers Rail Trail website.
Parks and gardens None Last updated 13 March 2025 To find a park and view its current status, visit Council's website.
Recovery centre Open Last updated 27 March 2025 NSW Government determines the need for and location of Recovery Centres at the time of an emergency event.
Richmond Tweed Regional Library Open Last updated 17 March 2025 For further information about the libraries, visit rtrl.nsw.gov.au.
Road closures Changes/restrictions Last updated 7 March 2025 For any urgent road issues or dangers, call 02 6670 2400 any time of day. To view closures to roads and bridges, and any hazards, visit Live Traffic NSW. To report non-urgent potholes and other road damage, visit report a problem.
Sandbags None Last updated 9 March 2025 If you require sandbags during a weather event, please phone SES on 132 500. When you have finished using sandbags, you can: Store them and keep them for future use/event where viable Tip out the sand into the garden. Do not dispose of sand in the red bin Dispose of empty bags in the red bin
Social media None Stay up to date with Council's latest news, as well as messages we share from local emergency organisations, by following us on social media: Facebook Instagram YouTube LinkedIn
Stormwater Changes/restrictions Last updated 8 March 2025 During times of high rainfall, the stormwater will temporarily struggle to cope with the inundation. This will drain as the rainfall eases. If you are experiencing overflow issues from the stormwater drain, please phone the SES on 132 500 for sandbags or support. For non-urgent stormwater issue or damage to stormwater drains, report it online. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.
Stotts Creek Resource Recovery Centre (tip) Open Last updated 24 March 2025 Stotts Creek Resource Recovery Centre (the tip) is operating as normal. For more information about the tip, visit Council's website.
Trees None Last updated 18 March 2025 What should you do if you come across a fallen tree? Report it immediately at any time of day or night: if it's across a road, call Council on 02 6670 2400 if it's fallen into power lines, call Essential Energy on 13 23 91 if it's fallen onto your property or blocking access, call the SES on 132 500 in life threatening situations, call 000. For non-urgent tree problems, see: Trees on public land Trees on private property What to do with fallen or storm-damaged trees Other problems relating to Council land can be reported online.
Tweed Holiday Parks Open Last updated 11 March 2025 Tweed Holiday Parks areoperating as normal. For further information, visit the Tweed Holiday Parks website.
Tweed JUNKtion (Tip Shop) Open Last updated 24 March 2025 JUNKtion Tip Shop at Stotts Creek Resource Recovery Centre is operating as normal. Read more about the tip shop.
Tweed Laboratory Open Last updated 17 March 2025 For information about the Tweed lab and testing services, visit Council's website.
Tweed Regional Aquatic Centres (TRAC) Open Last updated 12 March 2025 The 3 TRAC centres are operating as normal. For information, visit TRAC's website or follow TRAC on Facebook.
Tweed Regional Gallery & Margaret Olley Art Centre Open Last updated 13 March 2025 The Tweed Regional Galley is operating as normal. For more information, visit the Tweed Regional Gallery website or follow the gallery on Facebook.
Tweed Regional Museum Open Last updated 12 March 2025 The Tweed Regional Museum branches are operating as normal. For further information, visit the Tweed Regional Museum website or follow the museum on Facebook.
Visitor Information Centres Open Last updated 13 March 2025 The centres at Murwillumbah and Kingscliff are operating as normal. For more information about the centres, see the Visit the Tweed website.
Water and wastewater None To view current water and wastewater interruptions, visit Council's website. To report a water issue or interruption, phone Council immediately on 02 6670 2400 at any time of day.
Waterway assets None If you wish to report non-urgent issues in regards to debris clean up, erosion of waterways, riverbanks, and shoreline, visit Council's website. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.