Airfield Open Last updated 13 February 2019 Murwillumbah Airfield is open. For further information about the Airfield, visit Council's website.
Animal pound Temporarily closed Last updated 15 August 2021 Council's Pound was closed to the public on Wednesday 25 September 2019 and temporary arrangements are currently in place, for further information about these arrangements please visit https://www.tweed.nsw.gov.au/Pound
Beaches and Lifeguard Services None Last updated 16 December 2020 For information about the Tweed's beaches, visit https://beachsafe.org.au/nsw/tweed and listen to the emergency radio broadcaster, ABC North Coast, on FM 94.5 or AM 720.
Bin services and rubbish collection None Last updated 4 April 2022 Household and commercial waste collections are running as normal. Read more about bin services Read more about on-call kerbside collections
Boat ramps Open Last updated 14 October 2020 Boat ramps are open. There are currently no boating restrictions.
Brett Street CAFE None Last updated 25 October 2022 8:30 am – 12 pm Monday to Thursday 8:30am – 11 am Friday To view the menu, trading hours, or for more information visit https://www.tweed.nsw.gov.au/brett-street-cafe
Bridges None Last updated 8 February 2019 To view closures to roads and bridges, and any hazards, visit https://northernrivers.myroadinfo.com.au.
Business support Open Last updated 4 March 2022 To find out more about support for local businesses after an emergency, visit https://www.tweed.nsw.gov.au/business-emergency-recovery
Cemeteries Open Last updated 9 March 2022 Council's 11 cemeteries are operating as normal. For information about our cemeteries visit https://www.tweed.nsw.gov.au/cemeteries For details of any COVID-19 restrictions in place visit https://www.nsw.gov.au/covid-19/stay-safe/rules
Clarrie Hall Dam Open Last updated 4 March 2022 For more information about Clarrie Hall Dam, visit https://www.tweed.nsw.gov.au/clarrie-hall-dam
Coastal erosion Open Last updated 22 February 2019 To report erosion issues on beaches, creeks and riverbanks, visit https://www.tweed.nsw.gov.au/ReportAProblem.
Community services Open Last updated 20 April 2022 Council's community venues, including community halls, facilities and centres are operating as usual, with COVID-19 Safety Plans in place. Read more about our community venues
Contact Centre Open Last updated 4 March 2022 Customer Service Counters at both Tweed and Murwillumbah Offices are operating as normal, with COVID-19 Safety Plans in place. To view all the ways you can contact Council visit https://www.tweed.nsw.gov.au/contact-us.
Donations and volunteering Open Last updated 10 March 2022 Volunteering and offers of donations of goods and services can be arranged through local charities and services. During an Emergency event a lead agency will be set up as a part of the Recovery process - see Resilience NSW https://www.nsw.gov.au/resilience-nsw For further information about how you can help in the community after an emergency, visit https://www.tweed.nsw.gov.au/how-to-help-in-the-community
Evacuation centre None Last updated 4 April 2022 The location of Emergency Evacuation Centres is determined during an event. The Local Emergency Management Committee and SES will notify Council when this decision has been made. For further information please read the SES Floodsafe Fact Sheet (PDF) or visit the SES website.
Flood infrastructure Open Last updated 18 February 2020 The levee bank, flood gates and pumps are operating as normal. For further information about flood infrastructure, visit https://www.tweed.nsw.gov.au/Flooding.
Flood maps Open Last updated 22 February 2019 To use Council's online mapping service, including flood maps, visit https://www.tweed.nsw.gov.au/Mapping.
Government assistance None Last updated 8 February 2019 There are a number of Disaster Assistance Schemes available. For further information, visit https://www.nsw.gov.au/disaster-recovery/disaster-relief-and-support.
Markets None Last updated 4 February 2022 Council-approved community markets, including at Kingscliff, SALT Village, Pottsville, Murwillumbah and Tweed Heads may operate as usual with COVID-safe plans in place. For more information about markets in the Tweed, visit https://whatsontweed.com.au/ For details of any COVID-19 restrictions in place visit https://www.nsw.gov.au/covid-19/stay-safe/rules
Parks and gardens Changes/restrictions Last updated 30 March 2022 Due to the recent wet weather and flooding, some parks, public toilets and facilities are currently closed until a safety assessment can be completed. To find a park and view its current status, visit https://www.tweed.nsw.gov.au/find-park
Recovery centre Changes/restrictions Last updated 20 April 2022 Following the major flood event, a Recovery Centre is operating in Murwillumbah - visit Council's website for more information. Please note the Chinderah Recovery Centre is now closed. View a list of all flood recovery centres in NSW Resilience NSW determines the need for and location of Recovery Centres.
Richmond Tweed Regional Library Open Last updated 30 March 2022 The Richmond Tweed Regional Library branches are operating as normal, with COVID Safe measures in place. For further information about the libraries, visit https://www.rtrl.nsw.gov.au.
Road closures Changes/restrictions Last updated 21 March 2022 Following the major flooding event in the Tweed, the road network has been hugely impacted and many roads are still closed, including major landslips at Tyalgum Road, Scenic Drive and Reserve Creek Road. Avoid unnecessary travel and take extra care when driving. Read more about flood impacts to our roads at https://www.tweed.nsw.gov.au/roadworks-closures For any urgent road issues or dangers, call 02 6670 2400 any time of day. To view closures to roads and bridges, and any hazards, visit https://northernrivers.myroadinfo.com.au To report non-urgent potholes and other road damage, visit https://www.tweed.nsw.gov.au/report-problem
Sandbags None Last updated 1 March 2022 If you require sandbags during a weather event, please phone SES on 132 500. For further information, visit the SES website.
Social media None Stay up to date with Council's latest news, as well as messages we share from local emergency organisations, by following us on social media: Facebook Twitter Instagram YouTube LinkedIn
Sports fields Open Last updated 20 April 2022 For information about Council's sports fields, including any closures, visit Council's website.
Stormwater None During times of high rainfall, the stormwater will temporarily struggle to cope with the inundation. This will drain as the rainfall eases. If you are experiencing overflow issues from the stormwater drain, please phone the SES on 132 500 for sandbags or support. For non-urgent stormwater issue or damage to stormwater drains, report it online. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.
Stotts Creek Resource Recovery Centre (tip) Open Last updated 1 April 2022 Stotts Creek Resource Recovery Centre (tip) is operating as normal, with COVID Safe measures in place. Read more about the tip
Tweed Holiday Parks Open Last updated 29 September 2021 The Tweed Coast Holiday Parks are operating as normal, with COVID safe plans in place. For further information about the Holiday Parks, visit https://www.tchp.com.au.
Tweed JUNKtion (Tip Shop) Open Last updated 4 May 2022 The Tweed JUNKtion Tip Shop is operating as normal, with COVID Safe measures in place. Read more about the tip shop
Tweed Laboratory Open Last updated 22 March 2022 The Tweed Laboratory is operating as normal, with COIVD safe plans in place. For more information about the Tweed Lab, visit https://www.tweed.nsw.gov.au/tweed-lab.
Tweed Regional Aquatic Centre (TRAC) Changes/restrictions Last updated 30 March 2022 The 3 centres have re-opened however the outdoor area at Murwillumbah is closed due to flooding impacts. For the latest information, visit https://trac.tweed.nsw.gov.au/ContactUs or follow TRAC on Facebook: https://www.facebook.com/TweedRegionalAquaticCentre/ Residents impacted by the flooding can enjoy a free hot shower at all 3 of our centres.
Tweed Regional Gallery & Margaret Olley Art Centre Open Last updated 4 April 2022 The Tweed Regional Galley is operating as normal, with COVID Safe measures in place. Find out more about the Gallery
Tweed Regional Museum Open Last updated 15 March 2022 The Tweed Regional Museum branches are operating as normal, with COVID Safe measures in place. For further information about the Museum, visit https://museum.tweed.nsw.gov.au.
Visitor Information Centre Temporarily closed Last updated 10 March 2022 Due to flooding the Murwillumbah Visitor Information Centre is closed until further notice. The centres at Tweed Heads and Kingscliff are operating as normal. Find out more about the centres at https://visitthetweed.com.au/planning/visitor-info/
Water and wastewater None Last updated 4 April 2022 To view current water and wastewater interruptions, visit https://www.tweed.nsw.gov.au/service-problems-interruptions. To report a water issue or interruption, phone Council immediately on 02 6670 2400 at any time of day.
Waterway assets Open Last updated 24 December 2020 If you wish to report non-urgent issues in regards to debris clean up, erosion of waterways, riverbanks, and shoreline, please visit https://www.tweed.nsw.gov.au/ReportAProblem. If the issue is urgent, please call Council on 02 6670 2400 - 24/7.